British Columbia has BC Hydro EV, Quebec has Electric Circuit, and unfortunately, Ontario has IVY. Like poison ivy, it leaves you irritated and wondering why you even went near it in the first place.
IVY is a joint venture between Hydro One (majority-owned by the Province of Ontario) and Ontario Power Generation (OPG), a provincial crown corporation. In theory, these companies should have everything they need to build a great network. Yet somehow, IVY’s charging stations manage to have almost nothing going for them.
- The Pricing is Ridiculous. $0.62 per kWh.
- At $0.62 per kWh, IVY is essentially the most expensive network in Ontario, with the possible exception of Electrify Canada. However, Electrify Canada offers a subscription that reduces the price to below $0.62/kWh, and in Toronto, even without a subscription, it’s cheaper than IVY.
- When something is expensive, it should at least deliver a good experience. But IVY manages to be expensive, unreliable, and frustrating.
- They Are Unreliable
- The comments on PlugShare speak for themselves. Users frequently report issues with broken chargers, poor customer service, and failed charging sessions.:
- The comments on PlugShare speak for themselves. Users frequently report issues with broken chargers, poor customer service, and failed charging sessions.:
- Many Chargers Are Only Rated For 50 kW
- Many, if not most, of IVY’s chargers or dispensers max out at just 50 kW. In today’s EV market, where faster charging speeds are becoming the norm, this is unacceptably slow.
- Chargers Labeled 100+ kW Rarely Deliver Those Speeds
- Even chargers labeled as 100 kW or higher often fail to deliver anywhere near their advertised speeds. For instance, on a 100 kW charger, my Tesla—one of the most popular EVs in Ontario—typically only reaches 66 kW. On one rare occasion, I managed to hit 88 kW.
- This was with a preconditioned battery and a low state of charge, yet IVY still underperformed.
A History of Decline
Unfortunately, IVY doesn’t seem to be improving. In fact, it used to be cheaper to charge when they billed by the minute instead of per kWh. Back then, the network was far more affordable.
What Needs to Change
IVY desperately needs a management overhaul and a complete rethink of its approach to EV charging. If the Province of Ontario genuinely wants to encourage EV ownership, this is not the way to do it.